Online Marketing for Small Business: Helping a Diverse, Ill-Defined Group

Posted on July 13, 2011. Filed under: Business Management, Communications, Human Business, Inbound Marketing, Marketing, Nonprofit, Not-for-profit, Small Business, Uncategorized | Tags: , , , , , , |

Online Marketing for Small Business

Regardless of definition, small businesses need help putting it all together online.

Because I write for this blog for small businesses – a very ill-defined segment –I’ve decided to talk today about who you are from my perspective. You’re a group that ‘s quite misunderstood in terms of your diverse human characteristics – everywhere from government statistics to media coverage. Truth is, you’re not a monolithic group, but you do face similar marketing issues.

Although I keep up with the latest advances in web technology on your behalf, as I speak with you, I know that’s not necessarily what’s top of mind for you. Most of the companies I’m working with – or who are calling me in to help them get to the next level online — are very savvy. They have an earlier generation website, they have social media channels going, they’ve set up an ecommerce store, they’re doing email campaigns, have attended LinkedIn seminars. They know that online is where the world is and will continue to go. They’ve done the best they can.

But they need help figuring out how to make it all pay off for their businesses and how to organize online marketing into a manageable system. Time and limited resources are the enemy.

I can also tell you that small businesses defy easy categorization. We all see references to SMSB – Small to Mid-Sized Businesses. But the definitions of who they are and how small/large these companies are is all over the map. Attempts are made to define them by revenue, number of employees and other metrics. But in my experience, that’s not enough. So who are they?

Here are some of the varied characteristics of small businesses I’ve worked with:

  • Main Street mom-and-pop bricks-and-mortar stores marketing locally.
  • Start-ups with great ideas or products and bootstrap budgets.
  • Established businesses with a few employees that market nationally or even globally.
  • Growing regional companies building infrastructure.
  • Exciting businesses – and nonprofits, too — transitioning from the original entrepreneurial founders to management with next-stage experience.
  • Established bricks-and-mortars launching ecommerce divisions.
  • Start-ups with angel funding.
  • Divisions of larger companies with Round ‘A’ venture funding.
  • Entrepreneurships with varying levels of experience and previous success.
  • Billion dollar enterprises with three employees looking for the right kind of strategic marketing help.
  • Manufacturing and service companies with revenues up to 150 million dollars.
  • Established innovators ripe for acquisition with the right positioning and visibility.
  • Any and all of the above trying to gain recognition for any number of strategic and tactical reasons.

What you and the aforementioned small business types share is that you need scalable help making the web work for you. Regardless of revenues or budgets, you have limited time, staff and/or budget resources and need to get effective and efficient outside advice and/or implementation help.

The objective of this blog is to help you understand the current and emerging environment, for sure, but at a level that does not forsake the practical advice that will help you make the best use of what you have available.

Conversation is part of the equation, so please continue to send your comments, questions and ideas.

Image from deanmeyersnet under Creative Commons license.

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Tuesday Tweets

Posted on July 12, 2011. Filed under: Content, Human Business, Inbound Marketing, Marketing, Social Media, Twitter, Uncategorized | Tags: , , , , |

Great Twitter Tweets Graphic

Let's tweet in harmony!

Welcome to Tuesday Tweets where we take a look at tweets from my Twitter feed for do’s, don’ts and best practices. Keep in mind that what we examine here is in no way personal. We’re all learning about building audiences online. In that spirit, if you disagree with my assessment, let me have it! I’m learning, too!

Tweet 1.

  • @recovengineer Conflict Resolution Lessons From A Lifeguard: A Drowning Man Doesn’t Care About You http://tinyurl.com/3d85rwp #leadership

I retweeted this. The tweet was provocative. And when I clicked on the short link, the post behind it was meaty and full of psychological analysis – very interesting to me. Whether it is to you or not, the point of this review is that if you write it right, you’ll attract the right people.

Tweets 2. and 3.

  • @michaelbathurst Dismantling Fukushima reactors will take decades: Japanese expect it will take decades before the FukushimaDaii… http://bit.ly/ogFMpz
  • @michaelbathurst Missing woman a murder victim: The body of a young woman found over the weekend  near Uxbridge has been identifi… http://bit.ly/pfuNGb

Sometimes you follow people because they follow you. Putting together this week’s Tuesday Tweets, I focused on these two consecutive tweets from @Michaelbathurst. All of a sudden I said to myself, why am I following this user? I went to his Twitter profile to see if this was a fluke and it wasn’t. The bio said, ‘We are living in very exciting times. All walks of life are opening their hearts and minds to understand the nature of the universe.’ And there was a link to a Follow Friday popularity website. Nothing wrong with any of the above and he has about 25,000 followers. But the time I spend on Twitter is focused in a different direction. Moral of the story…You can always click ‘Unfollow.’

Tweet 3.

  • @Alex_Carrick Calling it a nite. Sweet dreams @Donna_Carrick & all T-pals in Eastern Time Zone. Every1 else please don’t stop (as if you would). Tweet on!

I don’t know. What do you think? A lot of people sign on and sign off of Twitter each day offering good mornings and I’m having coffees and time for an afternoon siestas and good nights. And plenty of people who have great social media credentials.

My vote is out. While I believe in a consistent presence on social media that are relevant to your audiences, having the feeling that people live their lives on Twitter or any other social media makes me question their sense of balance. Would you hire a consultant who tweets every 15 minutes?

If you share some of your Twitter questions and issues I’ll try to find examples and discuss them in future Tuesday Tweets. Thanks!!

 

Image by petesimon under Creative Commons license.

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Short Post on Facebook vs Google+: Is the new solving old problems?

Posted on July 11, 2011. Filed under: Facebook, Google, Inbound Marketing, Marketing, Small Business, Social Media, Twitter | Tags: , , , , , , , , |

Old vs New

Does the New Solve Old Problems?

Sometimes having a new online marketing tool gets us thinking about what it is about the old tool that we’ve just been putting up with because we had no good options. Until today, I wasn’t that focused on Google+, the new social media service from Google.

If you’ve read – or go back and read – my last few posts, you’ll see that I’ve used the launch of Google+ to focus on the fact that most businesses haven’t yet nailed online marketing basics – let alone what’s new coming down the pike.

But today I realized that Facebook would be much more helpful if we could attach other info than video and image files and outside links. I was posting basic info about an event being put on by an account I administer. It would have been helpful to attach a copy of the flyer or press release to give more details. No dice.

I searched around and came up with a Facebook-centric posting service called PosterWall.com that didn’t seem to intuitively solve the problem – although if I play around with it I might figure it out. But at least in the process I learned that lots of other people are frustrated by the file sharing limitations of Facebook.

To make matters worse today, in the process of playing around with various ways I might share the desired files, I accidentally deleted a previous post and there’s no way to undelete it.

As a subscriber to daily emails of Chris Brogan’s blog, I’ve been following his excellent and ongoing reviews of Google+. As a non-invitation-holder to the current field trial, I have to rely on trusted others to get me up to speed. Chris’ explorations have been very practical and give a visual peek into the Google+ world. You can see for yourself at www.chrisbrogan.com. No need for me to re-invent the wheel here.

But as I watched a very helpful ‘screen cast’ Chris put out today of the Google+ environment, it looked to me that in the area that corresponds to the Facebook Wall, there was no option for posting, say, a Word file. I left a comment to that effect and will let you know if I get a response. Plus I will do additional research.

Looking at the idea of Google+ Circles (different groups and communities that you can define for purposes of what to share with whom) I’m wondering what the difference is from the Lists in Twitter. I started making lists when Lists was first introduced, but as my Twitter followers have increased and people follow me from various arenas, I’ve stopped taking the time to figure out what lists they belong on.  Will that be the same with Circles?

I guess the point of this post is that what gets us interested in the new is when the old doesn’t meet our needs. If the new doesn’t meet them either, then it won’t surpass the old.

Image is from Mrs Logic Under Creative Commons License.

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Getting Started With Inbound Marketing: Take Small Bites of the Basics

Posted on July 8, 2011. Filed under: Blogging, Blogs, Business Management, Communications, Content, Facebook, Inbound Marketing, Jazz, Marketing, SEO, Small Business, Social Media, Uncategorized | Tags: , , , , , , , , , , , , |

New Orleans Music - Inbound Marketing Basics

New Orleans Music - Inbound Marketing Basics

Today I’m blogging to music provided in the latest post of a very interesting person and ethnomusicologist (Google it. I did.) whose blog is called SocioSound. We ‘met’ through our blogs. Anyhow – SocioSound just shared five favorite New Orleans tunes. Two of them are also faves of mine by the Rebirth Brass Band.

I happen to have the album in my collection. So I’m going to share one of the tunes – Feel Like Funkin’ It Up — here and pass along an upbeat experience to boost you into the weekend. Of course, you control the play button so only listen if you want to.

All week I’ve been thinking that although social media and other online and inbound marketing techniques have been widely accepted and as they say, “…are here to stay,” there’s still a lot of learning to be done about the basics.

This morning I read a really interesting post about how people are using QR (Quick Response) codes in their marketing. I agree that the ability to help people connect with your website and various marketing offers by scanning QR codes with their mobile phones is very cool. But, for many, that would be running before walking.

Case in point: A bit later I had lunch with a newspaper editor friend of mine who scheduled a Twitter tutorial with me because she still hasn’t gotten up to speed. And Twitter is a particularly good tool for journalists. Plenty of people are still catching up with basic tools that have been around for awhile.

As I started to explore in yesterday’s post, there’s something new to learn virtually every day in online marketing and it’s truly difficult to keep up, even if it’s your profession. That’s why I’m recommending to many companies that they not worry about every new thing coming down the pike until they get the basics in place.

To me, the basics still begin with figuring out what you want to accomplish in your business. How many new customers to generate how much new revenue in what period of time? Once you know that, there’s existing technology to help you build and utilize a web presence to achieve at least some, if not all, of your objectives.

From what I can see, among smaller and mid-sized companies, very few are really using the web effectively for business development. Even though some studies show smaller businesses building Facebook pages at a pretty impressive clip, that’s only one small piece of a well-constructed online marketing program. And if you sell B2B, you may not want to be on Facebook at all.

It helps to take a look at the big picture first and then determine a logical plan for your company. If there’s a move afoot to update your website, you’ll get more bang for the buck if you take the opportunity to review your overall marketing.

Yes, your site is a central focus of online marketing. So explore what kind of site with what capabilities will contribute to success of the overall plan. Have the plan first. I still see lots of new sites with no SEO and people are till putting up sites built all in Flash, which search engines simply don’t see. So they can’t accomplish even the first step in inbound marketing – getting found.

Recently, I was speaking to a marketing director for an area business about inbound marketing and how it could be used in his industry. He was interested and requested that I get back in touch in a month. They were redoing their website, he said, and couldn’t undertake any other marketing until that was complete.

I suggested that a great time to begin developing an effective online plan is during the website redesign process. It would be unfortunate to invest in a website and then learn a month later that you should have gone in a different direction.

If you have a small company, invest an hour or two with a consultant who can give you a clear overview of the inbound marketing process — from making sure you can be found online right through closed loop analytics to assess the ROI of your efforts and improve where necessary.

Then you can begin to identify effective steps that are realistic for your company to accomplish. You don’t have to have the whole meal at one swallow. It may go down easier with everyone in your company if you take it one bite, then one course at a time, finally enjoying the fruits of your labors for dessert.

It must be the New Orleans music that made me finish with food metaphors. Have a tasty weekend!

Poster image by dingler1109 under Creative Commons license. I chose this image because it’s about a fundraiser to help the reconstruction of New Orleans and it also supported childhood learning – a concept not at odds with our learning the basics of Inbound Marketing.

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Ignore Google vs Facebook Battle of the Titans. Keep Your Eye on Your Plan

Posted on July 7, 2011. Filed under: Business Management, Content, Facebook, Google, Marketing, Small Business, Uncategorized | Tags: , , , , , , , , |

Facebook vs Google

Don't be Distracted from Your Online Marketing Plan by the Facebook vs Google Battle of the Titans

Anymore when I read my morning feeds, I feel like I always do when the local news gives the Monday morning movie box office scores. Why??

The online ‘movie of the month’ — Facebook & Google: Titans’ Battle to Destiny — is making my head spin. I’m used to things rolling fast in the technology world, but do you get the sense that at this moment the game has ramped up for some reason?

I’ve spent a good deal of time reading reviews of the Google+ field test. The arc that reviews have followed is similar to what I’ve experienced with other emerging tools and online phenomena.

  • The brush off (we’ll have to see what this is all about).
  • The immersions (Just spent several hours on whatever the new thing and here are my initial reactions).
  • The instant embraces and rejections depending on guru.
  • The reality of whether everyone other than the insiders actually adopts the new thing in time.

Now today, the news breaks about the Facebook/Skype collaboration on video chat within Facebook. I read the news right after reading Chris Brogan’s positive review of the Hangout feature in Google+ that allows up to 10 people to video-chat at the same time.

Apparently Facebook video chat is a one-to-one deal. I read several blog posts this afternoon that offer mixed reviews of Facebook’s new video venture. But does any of this really matter to you right now?

Readers, please know that I keep up on this stuff. But I don’t necessarily jump in and start blogging about the next great thing online. I’m working with small to mid-sized companies that are still trying to get their next generation websites up, figure out why they need to blog – and how can we ever find the time to do it – and a lot of other things that they need to understand and embrace to use the Web to grow their businesses.

So I say, WHOA!!!! Don’t pay attention to all the buzz and the battle of the titans going on among the huge players whose future lies in trying to control what the future will be.

Let’s not get distracted, my small to mid-sized business friends. Let’s keep our eyes on the ball and implement a rational online marketing plan, based on real objectives, using the proven tools of today.

Promise. When the new stuff is really meaningful to your business, I’ll help get you up to speed.

Is your head spinning with daily Google-Facebook news? What are you doing to keep your online marketing plan on track?

Image by Jason Barles Under Creative Commons License

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Today Ken Blanchard Followed Me: How Social Media Builds Influence

Posted on July 1, 2011. Filed under: Blogging, Business Management, Human Business, Inbound Marketing, Jazz, Leadership, Marketing, Social Media, Twitter | Tags: , , , , , , , , |

This will be a short post as I try to head out for the Fourth of July weekend at least a bit before traffic. I wasn’t going to post, but as I finished up my last task or two at the computer, I saw an email come in from Twitter. It informed me that Ken Blanchard @kenblanchard – author of 50 books, including the One Minute Manager — is following me.

Ken Blanchard

Follow Ken Blanchard @kenblanchard

I don’t follow him yet. He followed me first.     ;-D

As of the time the email arrived, Ken Blanchard had 24,594 followers and was only following 4,046 – including me.

It took me just a minute to figure out the chain of connection that led to this follow. My friend Peter Cook is an incredibly creative management consultant, rock musician and founder of the corporate training companyAcademyofRock in the UK. He’s the author of a well-regarded book, Sex, Leadership & Rock ‘n’ Roll: Lessons from the AcademyofRock. Author Tom Peters (in Search of Excellence) wrote a testimonial for the front cover. I really like how Peter thinks and have blogged about him recently.

Peter and I met in a LinkedIn group, Jazz in Business and hit it off on a number of levels – not the least of which was music. We subscribed to each others’ blogs, follow each other on Twitter and engage in a number of mutually supportive ways – re-tweeting, commenting, etc. We’ve recommended each other in Follow Friday #FF tweets.

From Peter’s recommendations of people to follow, I began following Tom Peters and author Kevin Eikenberry. Kevin has a venture with a couple of others called Bud to Boss. They began following me the other day as a group and individually. I followed back.

As I extended my community beyond the social media crowd and focused more on what the conversations are around business management, I began getting numbers of followers in that community. I’ve also stepped up my blogging and engagement in social media and have raised my visibility.

Morals of the post: Six degrees of separation is extra true online. Engage actively in social media among people with whom you share interests and values. Widen your circles. Share generously of your knowledge and support the efforts of others. The world – including famous authors and just plain great people — will find their way to your door.

I’m going to go and follow Ken Blanchard back now and send him a DM thanking him for the follow!

Please share your six degrees of separation stories in the comments. And for my fellow Americans – Happy Fourth!! See you back here after the holiday!

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College of Online Marketing: A Never-ending Curriculum

Posted on June 29, 2011. Filed under: Blogging, Blogs, Content, Human Business, Inbound Marketing, Marketing, Media, News, Public Relations Marketing, SEO, Small Business, Social Media, Twitter | Tags: , , , , , , , , , , , , , , , , , |

No Graduation at College of Online

No Graduation at College of Online

I just spent 30 minutes getting up to speed on the Google+ Project announced yesterday – Google’s new social media network, currently in a limited field trial. It’s quite interesting and I’ll explore it further with you as it rolls out to everyone.

The point of this post, though, is that when it comes to keeping up with online/inbound marketing, we need to commit to constant and continuous education. Not a day goes by that I don’t learn about a new tool, app, initiative, issue or trend related to marketing and interacting on the Internet.

It’s exhilarating and sometimes exhausting to be part of such a rapidly evolving profession. But the benefits that Web-based technology can bring my clients – especially small businesses – make it worth burning the midnight oil or rising at summer dawn to read the latest information.

If you’re a business trying to figure out how to market your company online, it’s a good idea to get some background information – even if you are or will be working with an agency or consultant. Here’s a 101 class, a few best-selling books to read and blogs to follow – in addition to this one — that will help you understand how to best use the Web for your marketing.

  • “The New Rules of Marketing & PR,” by David Meerman Scott. Clients of mine are currently reading this and it’s fun to see the lights going on for them as they learn why we’re better off putting resources into blogging than newspaper advertising.
  •  “Real-Time Marketing & PR,” the latest from David Meerman Scott.
  • “Inbound Marketing,” by HubSpot founders Brian Halligan and Dharmesh Shah, the guys who defined and automated the inbound marketing process.
  • “Trust Agents,” by Chris Brogan and Julien Smith, the bible for understanding how and why the Web can help you build influence, improve your reputation and earn trust.

All of the above are published by John Wiley and Sons. Even if you’ve read them before, they bear perusing again from time to time.

In the blog/online media department, I regularly read:

Another important source of information for me is my online marketing community on Twitter. Follow me, see some of the people I follow, and check out my lists. You can take advantage of the news links they tweet every day.

So welcome to the College of Online Marketing, Class of Forever. Graduation day is not in the picture – unless the Big Power Outage comes. As long as it doesn’t, let’s consider ourselves online marketing lifelong learners.

What are your favorite sources for keeping up with the evolution of the Internet? Thanks for sharing!

Photo by J.o.h.n.Walker under Creative Commons License

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Tuesday Tweets

Posted on June 28, 2011. Filed under: Twitter, Uncategorized | Tags: , , , |

As I talk to businesses about inbound marketing and read research about adoption of social media, Twitter usually ends up the least understood and least used of the social media. So, today I’m introducing a new blog feature that you’ll find here every week — if it seems that people like it.

In an effort to shed light on using Twitter, Tuesday Tweets will feature actual tweets from my Twitter stream. I’ll give you my best take on why they were effective or why they didn’t hit the mark for me. Please share any great or gruesome tweets from your own feed in the comments. It’s all in the interest of learning – and hopefully we’ll have some fun, too.

And regardless of any critiques, I believe that following any of the people or companies included here has value.

elliebpr Thanks for following Ella. Look forward to learning more about virtual assistant services. Ellie

theofficeescape [thinking of something cool for my welcome message] 🙂

Tweet 1 – This was an exchange between me and a woman who had just followed me. I checked her profile out and found that she has a virtual assistant service – something that I’m interested in knowing more about. I might even want to engage such a service – maybe hers.

I followed her back and sent a personal direct mail that specifically addressed her service. See how she DM’d back. I can tell you that I would have preferred a personal reply, in kind, rather than a cool automated welcome message that wasn’t even thought of yet. I’m still following @theofficeescape, but the point I’m making is that we have to be vigilant for actual prospects/buyers in our day-to-day Twitter interactions.

eric_andersen Eric Andersen Ha! “@TEDTalk videos are like a Kiss or a chip…you think you just want one” http://j.mp/lj3DuJ #tedxboston23 minutes ago

Tweet 2 – @eric_anderson is a seasoned Twitterati who I’ve been following for a long time. I liked this tweet. It was humorous and had the ring of truth for me as I’ve occasionally started watching one TED video and gotten sucked in to watching numbers of others. For that reason I resisted clicking on the link. I finally succumbed, but the thought of eating a whole can of chips made me click off after watching the one video, which was interesting.

marketstrategy Strategic Marketing Google+: First Impressions – Google has just unveiled Google+, its ambitious answer to Facebook. It turns all of Goo… http://ow.ly/1dv2rV

Tweet 3 –  I don’t know about you, but I find tweets that go beyond the allotted 140 characters annoying. I’m eternally interested in all things Google, which is innovating constantly. So I clicked on the link anyway. Turns out that @marketstrategy copied and pasted the first paragraph of a story on Mashable.com that’s really important. Google+ apparently turns Google into a giant social network in an effort to compete with Facebook. It seems a bit lazy not to take the opportunity to write a great headline with social value, like: Google Fights Facebook on Social Battlefield by Becoming a Social Network. Then I would have added the short link and given credit a la via @mashable. Market Strategy wasn’t too strategic in this tweet.

chuckfrey Chuck Frey I maintain a to-do list with priorities and deadlines in a mind map. Helps me to get organized & focused. #ktt

Tweet 4 – @chuckfrey is my new go-to guy on mind mapping – a topic I’m learning more about as a creative and productivity tool. I liked this short and to the point tweet that shared a practical way to use mind mapping. The hashtag #ktt belongs to Kitchen Table Talks, part of a venture of @chrisbrogan and @joesorge.

jaimy_marie Jaimy Szymanski Spending the afternoon crafting an SEO strategy and staring across the table at @andrea_judith. Eye contact … NOW

Tweet 5 – This tweet made me smile. Even though I don’t know who @andrea_judith is, @jaimy_marie  painted a picture that I can identify with, having spent many a day in strategy sessions that needed just such a mental break. She often gives insights to her life in very relatable ways. Perfect for social.

Please pluck a tweet from your feed and give us your review!

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Writing as Conversation: 7 Do’s and 7 Don’ts to Find Your Voice

Posted on June 27, 2011. Filed under: Blogging, Blogs, Communications, Content, Human Business, Inbound Marketing, Reputation Management, Small Business, Social Media, Writing | Tags: , , , , , , , , |

In previous posts I’ve mentioned my daily email vocabulary builder, A Word A Day (www.wordsmith.org). It’s free and if you’re blogging and trying to spiff up your writing, I recommend you sign up. A Word A Day also includes a Thought for Today, a wise quote from a variety of sources. This morning’s quote inspired this post.

“Writing, when properly managed, (as you may be sure I think mine is) is but a different name for conversation.” -Laurence Sterne, novelist and clergyman (1713-1768) 

Age of Conversation

Writing as Conversation

I love the idea of writing as conversation. Straight from the 18th century comes a concept as fresh as though it were communicated for the first time in 2011. Contrary to the sales-y communications of traditional advertising, or the corporate-speak of the last generation (and in some cases the current generation) of company websites, or the overly-nuanced language of press releases, writing in a social, Web 2.0 world calls for a different – and conversational — style.

As I’m writing this, I’m thinking about you and wondering what you might have to contribute on this topic. Also, I’m hoping that you will add to it. We’re all learning new tools and new tactics everyday. So conversing to pool our knowledge, experience and wisdom is a very good thing.

 When we communicate verbally, though, it’s easier to have our personalities come through. In addition to the visual cues in-person talk provides, it’s somehow more spontaneous when words spill from our lips and don’t require fingers on keyboards lagging behind a thought process.

Nonetheless, we’re all communicating in writing all the time these days – especially in emails, on blogs and on social media sites. So please allow me to offer a few thoughts about finding an authentic voice for written conversation.

  • Do write as though you were speaking.
  • Don’t over think the first draft. You can – and should – always go back and edit.
  • Do share occasional personal thoughts, perceptions and experiences when they serve to illustrate a point.
  • Don’t go overboard with personal info. Learn to walk a line that offers an authentic peek at who you are, while retaining a business-like decorum.
  • Do use interesting words and turns of phrase.
  • Don’t use industry jargon — and no off-color language.
  • Do try for humor at moments that can benefit from a bit of lightening up or to poke fun at yourself for some human foible that anyone can relate to.
  • Don’t make jokes at someone’s expense – including your own. Leave sarcasm and snark out of the equation. It’s not attractive.
  • Do be polite. Welcome your readers, acknowledge them and thank them.
  • Don’t be overly-solicitous; it’s not credible. Invite disagreement.
  • Do be a cheerleader for others. Use your content to include their ideas and praise their achievements.
  • Don’t promote your own stuff exclusively
  • Do listen for what’s important to your audience/s.
  • Don’t assume you know what’s important to others. Asking questions is divine.

And so I’ll conclude with this question…

How have you found your conversational writing voice?

 

Photo by Kris Hoet Under Creative Commons License

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The Thrill of Possibility, or Why I Love the Web

Posted on June 26, 2011. Filed under: Blogging, Blogs, Content, Inbound Marketing, Jazz, Marketing, Media, Public Relations Marketing, Social Media, Uncategorized | Tags: , , , , , , , , , , |

One of the main reasons I’ve always loved my career in public relations and marketing is the sense of possibility that pervades the practice. You start with nothing but an idea and you turn it into a campaign that can make something happen that would not have happened otherwise. Every time I’ve ever distributed a press release I’ve had the thought, “OK. Now let’s see what happens.”

Now that we work over the web, the anticipation and excitement of possibility is exponentially greater. With each tweet, blog post, social media release, Facebook post, new web page, free ebook offer, video on YouTube, each and every piece of content created, there is the possibility that life will change in some way. It’s a very motivating thought.

Here’s a short list of opportunities that have arisen or things that have changed in my life and the lives of others thanks to what we’ve created online:

I joined the Jazz in Business group on LinkedIn to connect two passions and met a business consultant/author/speaker/musician from the UK– Peter Cook. We’re networking across the web and learning more about each other’s capabilities. Despite geographic distance I believe that our friendship will lead to business some time in the future. Follow him on Twitter – @academyofrock. Or buy his terrific book on Amazon.

A friend made the commitment a year ago to blog every day. Not only did he grow traffic to his blog more than 10-fold, but last week received a book offer from a publisher who’d been reading his posts.

On LinkedIn I reconnected with a PR colleague who moved to another state a few years ago. The next week she introduced me to a business lead.

One Friday afternoon I dashed off a blog post that was selected for the WordPress Freshly Pressed home page feature out of some half-a-million posts that day. Almost two thousand new people visited my blog as a result, a number of whom became and remain subscribers. A shout-out to all of you. Thanks for reading!

A couple of years ago I created a hashtag #notatsxsw in jealousy of all those who were tweeting from the South By Southwest Festival in Austin with the hashtag #atsxsw. Immediately I got replies from a group of young #socialmedia folks in Chicago who were sitting around having a few drinks and lamenting that they weren’t there either. We began following each other. One guy @joshhersh – @joshicago – just launched an online business www.daycation.com – @mydaycation – which I was pleased to help him promote to my various communities.

Relationships I’ve built on Twitter and elsewhere have led to invitations for guest posts on significant websites – expanding my reach far beyond my own communities.

These are just a few business relationships and opportunities that have resulted from embracing the possibilities of the web. However sometimes the pay-off is REALLY life changing.

 Almost six years ago I sent a quick email to a guy who had a wonderful profile on match.com — and found Jeff Levine www.levinecounseling.com the love of my life!Jeff Levine in his Office

 Who knows what might happen when I hit the publish button for this post. But I’m excited about the possibilities!!!!!!!

What are some of the interesting things that have resulted from your online efforts?

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